CCD Design
Quality Management
CCD operates a formal quality management procedure that is certified against BSI 9001.
The following is our quality policy:
CCD Design & Ergonomics Ltd (CCD) provides design and human factors consultancy to clients across all business sectors.
CCD is committed to satisfying the requirements and the expectations of our customers and stakeholders and to the continual improvement of our systems, processes and products. Customer satisfaction and commercial success are seen as key performance measures of the Quality Management System.
Our organisational goals are centred on providing world class consultancy which continually satisfies all applicable legal and regulatory requirements and the expectations of our customers in all respects of quality, value and cost.
These goals are achieved by our commitment to effective Quality Management at all levels within CCD.
The Board of CCD Design & Ergonomics Ltd will:
- Promote CCD's vision and values
- Promote effective leadership, teamwork and cooperation within the business by providing clear direction and objectives
- Achieve customer and stakeholders satisfaction through continual improvement
- Promote mutually beneficial partnerships with customers, suppliers and other stakeholders to achieve common goals
- Ensure all CCD personnel comply with the requirements of the business management system
- Ensure CCD meets all relevant legal and regulatory requirements
- Ensure the availability of adequate resources to fulfil business objectives