CCD Design

User Requirements

User Requirements

Complex workspaces and buildings must be designed around the needs of those who will work and operate in those spaces. In order to meet the operational goals of the business the functional requirements must be understood and form the core around which the design is developed. The end users are also the experts in the operation and therefore play a key role in defining what is required.

 

What do we do?

Our core design philosophy is to be user-centered. The start of all our design work is to spend time understanding the user requirements that will drive the design. We might use ethnographical techniques to observe and understand existing ways of working. We use interviews with users and management to understand how the work space needs to function in the future. We understand the contextual environment such as organisational structures, team working and management objectives. The methods and techniques developed by our Human Factors consultants allows us to look at these requirements in new and different ways.

Our ways of working require us to get close to the end users and interact with them. The discussions that occur often help our clients think through and define what they are looking for.

We always take time to develop these requirements up-front, to allow for iteration and elaboration of them and always document them clearly to reflect back to the customer what the design will develop against.

>> here are some example projects

 

 

 

 

 

95 Southwark Street, London, SE1 0HX tel: +44 (0)20 7593 2900 email: info@ccd.org.uk